Terms and Conditions
Check-in information:
- Passengers are responsible for checking in at lease two hours prior to departure.
- Failure to show up during the check in time is the passenger's responsibility and
The further re-endorsement with other airlines and refund are strictly not applicable.
- Please reconfirm your ticket if required, failure to reconfirm your ticket will result in
the cancellation of your reservation.
CAN TOUR will not be responsible for the following:
We are not responsible for any omission on your part such as not renewing your passport, not obtain a proper visa, or any immigration conflicts, especially for those traveling on one way tickets.
- Please reconfirm your flight and schedule directly with the airlines as unforeseen
Schedule changes do occur. It is, therefore the passengers responsibility to reconfirm their onward return flight reservation.
- CAN TOUR will not be responsible for any flight cancellations due to any unforeseen circumstances, such as natural disasters, outbreak of war, curfews and riots, strikes,
Hijacking and alternations in the airlines' flight schedule
Cancellation & Change Policy:
The cancellation policy below is not applicable to advance purchased fares, published fares, business or first class.Cancellation policy varies depending on ticket type or fare rules.
Please make sure to check with your consultant at time of reservation.
- Basic season
- departure on 1/6-4/19,5/6-8/4,8/16-12/19
- Peak season
- departure on 4/20-5/5,8/5-8/14,12/20-1/5
|
60-31days before departure |
30-15days before departure |
14-8days before departure |
7-2days before departure |
The day before departure or day of departure |
Cancel(Basic) |
3,000 |
10,000 |
20,000 |
30% |
50% |
(Peak) |
10,000 |
20,000 |
40,000 |
30% |
50% |
Change(Basic) |
Free |
3,000 |
5,000 |
Not possible |
Not possible |
(Peak) |
Free |
5,000 |
20,000 |
Not possible |
Not possible |
- Please Note: These charges are applicable to change in flight schedule, airlines or name spelling of passengers.
- All fees will be applied per passenger.
Important Notice
- In the case of that a ticket is issued or finalized in advance, for any reasons a 100% cancellation charge will be applied after the issuance of the ticket.
- These charges are applicable to air tickets. Charge is differ for package tours, train passes, accommodation. Please enquire for details.
- Charges may vary depending on the airlines and the type of tickets, for further details, please contact your travel consultant.
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